Shipping Policy

Shipping Policy

Last updated: 08/09/2026

At Golden Pick, we strive to provide a smooth and transparent shopping experience. Below, you will find information about our shipping methods, delivery times, and shipping conditions.

1. Order Processing

Orders are processed and prepared for shipment within 3 days after payment has been confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

Orders placed during weekends or public holidays will begin processing on the next business day.

2. Shipping Methods and Delivery Times

Destination Estimated Delivery Time Shipping Cost
United States 7-12 Depends on the product
United Kingdom 7-12 Depends on the product
European Union 7-12 Depends on the product
Spain 7-12 Depends on the product
Other destinations 7-14 Depends on the product

The delivery times shown above are estimates and may vary due to circumstances beyond Golden Pick’s control, such as carrier delays, adverse weather conditions, periods of high demand, or customs-related issues.

Delivery times begin once the order has been shipped, not when the order is placed.

3. Shipping Costs

Shipping costs will be displayed during the checkout process, before you complete your purchase.

If a free shipping promotion is available, the conditions stated in the relevant promotion will apply.

4. Order Tracking

Once your order has been shipped, you will receive an email containing tracking information, if this service is available.

If you have not received tracking information or have any questions about your order, please contact us at platonlanister@gmail.com .

5. Delivery Delays

Although we work to ensure that orders arrive within the estimated delivery time, delays may occur due to circumstances beyond our control.

If your order has not arrived within the estimated delivery time, please contact us so that we can help you check its status.

6. Shipping Address

Customers are responsible for providing a correct and complete shipping address.

If you need to change your shipping address, please contact us as soon as possible. We cannot guarantee that changes will be possible once an order has been shipped.

7. Undeliverable Orders

If an order cannot be delivered due to an incorrect address, the recipient being unavailable, or other circumstances attributable to the customer, please contact us so that we can work together to find a solution.

Any additional reshipping costs, where applicable, will be communicated to the customer in advance.

8. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us at platonlanister@gmail.com as soon as possible, providing your order number and, if possible, photographs of the issue.

We will review the case and offer an appropriate solution in accordance with applicable law.

9. Contact Us

If you have any questions about shipping, please contact us:

Golden Pick
Email: platonlanister@gmail.com